The Independent Media Council was formed in 2012 to handle complaints by readers against funding bodies.
From its establishment in April 2012, until the end of December 2013, the Independent Media Council adjudicated 12 complaints. Ten involved The West Australian, one involved regional newspapers and one involved a magazine.
The 12 complaints dealt with by the IMC were referred to the Readers’ Editor in the first instance, but could not be resolved to the complainants' satisfaction through this process, so they were returned to the IMC for resolution.
A further 15 complaints referred to the Readers’ Editor from the IMC were resolved through mediation to the satisfaction of the complainant and the publication concerned.
There were 205 emails/letters of complaint to the Readers’ Editor resulting in the publication of 112 corrections and clarifications.
The remainder were resolved through discussions between the Readers’ Editor and the readers to the satisfaction of all parties. In some cases readers accepted an offer of an opinion column or a letter to the editor putting their case.
In the majority of instances no follow-up action was required.
In all cases where a complaint was upheld, or partly upheld, the determination was published in the offending publication.
Of the eight complaints not upheld, six determinations were published and two were not.
The IMC meets in Perth.
Newspapers - West Australian Newspapers Ltd
The West Australian | The Weekend West
Countryman, Bunbury Herald, South Western Times, Busselton Dunsborough Times, Augusta Margaret River Times, Manjimup-Bridgetown Times, Great Southern Herald, Albany Advertiser, The Extra, Harvey-Waroona Reporter, Narrogin Observer, Great Southern Herald, Kalgoorlie Miner, Goldfields Express, Sound Telegraph, Southern Telegraph, Geraldton Guardian, Midwest Times, Northern Guardian, Pilbara News, North West Telegraph, Broome Advertiser,
The Kimberley Echo
Online - West Australian Newspapers Ltd
Magazines - Pacific Magazines Pty Limited
Better Homes and Gardens, Bike, Bride To Be, Diabetic Living, family circle, Famous, Girlfriend, Home Beautiful, In Style, K-Zone, Lexus, marie claire,
Men’s Health, New Idea, Practical Parenting, Prevention, SBS Feast, Take One, that’s life, Total Girl, Voyeur, Who, Women’s Health, Your Garden
FUNDING BODIES / PUBLISHERS / PUBLICATIONS
© Independent Media Council 2012